[WHO-AFRO] Kigali -- Dr. Otto Niyonsenga and Dr. Menelas Nkeshimana are two of the clinicians in the World Health Organization's (WHO's) COVID-19 surge response team deployed to support Rwanda Biomedical Centre to manage COVID-19 cases at the sub-national level (provinces). In COVID-19 response, prompt and effective case management remains a critical intervention particularly for patients with severe symptoms and underlying medical conditions. Since the beginning of the pandemic, case managers the world over, start and end the