We do not tolerate racism of any kind at Franklin Templeton," the company said on Twitter

Amy Cooper was walking her dog Monday morning while Christian Cooper (no relation) was bird-watching at a wooded area of Central Park called the Ramble .

They both told CNN their dispute began because her dog was not on a leash, contrary to the Ramble's rules, according to the park's website

Christian Cooper recorded video of part of their encounter and posted it on Facebook , where it has since been shared thousands of times and became a trending topic on Twitter.

Christian Cooper said the dog was "tearing through the plantings," and he told Amy Cooper the dog needed to be on a leash.

What happened in the video

The video begins with Amy Cooper pulling her dog by the collar and telling Christian Cooper to stop recording.

Asked if he'd accept her apology, Christian Cooper told CNN he would "if it's genuine and if she plans on keeping her dog on a leash in the Ramble going forward, then we have no issues with each other."