By Kala Gibson, Head of Business Banking, Fifth Third Bank

Drive down most streets, and it’s easy to see the obstacles our small business community is facing.

For those small business owners who were left out of the first round of the Paycheck Protection Program from the Small Business Administration, the second round was a second chance.

Already they have started to help by deferring loan payments and counseling small business owners.

Fifth Third has pledged $11 billion to small business loans through 2020 as part of its $32 billion Community Commitment.

As small business owners look to the coming weeks and months, here are some tips from our Business Banking team to help guide them:

Think of your customer

Be transparent about your business