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Rwanda: From Queues to Clicks - Balancing Digital Innovation With in-Person Banking in Rwanda

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Opinion - "But the banking halls are full of long queues still," expressed Victor in confusion after making yet another payment on his bank's mobile app. Despite heavy investments and rapid advancements in digital banking services like internet and mobile banking, many Rwandans, like Victor, still find themselves at the bank for everyday transactions. This highlights a critical disconnect.

Source: allAfrica.com

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