[New Times] Imagine a city that can operate efficiently to improve service delivery for millions of lives. The kind of city where public transport is fully functional, where traffic lights work and traffic congestion is a thing of the past, where poverty is alleviated and jobs are created, where education and health facilities are performing optimally, where safety and security is no longer a concern, where emergency response is swift and disaster relief aid is accelerated. This is a smart city we all dream of.