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A few months after the New York City subway system began phasing out MetroCards with OMNY, the One Metro New York contactless fare payment system, each station will remove agents from their booths. Starting Thursday, more than 2,000 station agents will be stepping out of their subway booths and roaming free outside their kiosks to assist commuters… Continue reading NYC Subway Stations To Remove Agents From Booths This Week, Ending Decades-Long Feature
